Mailbox Delegation

If you were delegated access to another mailbox there are two ways to access the other email account: Outlook or Outlook Web Access (Webmail). Here are the instructions for both:

Outlook 2010

  • Open Outlook 2010
  • Click the “File” button in the top-left corner
  • Under the “Info” menu, click the “Account Settings” button and then select “Account Settings…” from the drop-down

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  • In the “Account Settings” window, click the “Change…” button

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  • In the “Change Account” window, click the “More Settings…” button

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  • In the “Microsoft Exchange” window, click the “Advanced” tab at the top and then click the “Add…” button

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  • Type in the email address of the other email account you were delegated access to, it must be in the format of “email-address@vtc.vsc.edu”
  • Click the “OK” button and then close out of all the windows open and return to the main Outlook screen
  • On the left-side menu, you will notice a second mailbox listed underneath your current mailbox. You may need to click the small arrow next to the account name for it to show all the folders from that account.

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Outlook Web Access

  • Open a web browser and go to Outlook Web Access and login
  • In the top-right corner, click on your name
  • From the drop-down menu, select “Open Another Mailbox…”
  • Type in the email address of the other email account you were delegated access to, it must be in the format of “email-address@vtc.vsc.edu” 
  • Click the “Open” button and the other email account should open in a new tab or window.